![]() Subscription models made sense for organizations dependent on mammoth CRM, ERP and other large-scale software solutions. The software-as-a-subscription trend initially found traction within enterprise firms needing to continually purchase, maintain and upgrade complex applications. ICloud Usage Policy (TechRepublic Premium) How to boost your iPhone’s battery chargeĬlean your Mac before you break down and buy a new one Mac mini (free PDF) (TechRepublic) Must-read Apple coverage SEE: Apple Silicon M1 Mac buying guide: 2021 iMac vs. The trend includes Mac offices, which have a few decisions to make when it comes to determining how their businesses should license the applications and programs powering their operations. Software developers are increasingly turning to subscription models. Is this subscription service right for your business? Similar to other software subscriptions, Setapp offers a variety of applications. If you had a Paddle subscription (made directly with us), please contact us at and we'll find the best solution for you.Setapp’s Mac software service confirms app subscriptions are here to stay If you had an App Store subscription, only apple can issue a refund, here's how to request it. If you applied and didn't get any response for two weeks, contact us at your full name and the email address you used to apply, we'll be happy to check the status of your application. Please double check your email's spam/junk box, especially if you applied using your school mail. If you are still experiencing problems, please drop us an email at applied for an Education License but still did not receive a response A license key does not have an expiration date to be activated, so you can just keep it until you need to use it. Therefore, please make sure you activate the new license only after the current one expires to make sure you enjoy the whole 1 year period for each license. When you activate a license it will overwrite the current subscription period. After successful validation, open the app → You are a Pro Open Subscription and click on the Enter License Key buttonĦ. After login, tap on your avatar and select PreferencesĤ. Login with the email address you use for Craftģ. Only Apple can issue a refund for an in-app subscription and here you can check the process. It is only possible to start a trial once. Craft also supports Family Sharing for App Store subscriptions. Just try hitting the Restore Subscription button, described above. If you are using the same device where you purchased the subscription, you can transfer it to the current account easily. If that doesn't help, please contact our support at purchased my subscription to a different account On that page, try to use the button Restore Purchase. In Craft on your Apple device, please go to Preferences > Subscription > Change plan. In case you have shared Spaces outside of your Team, just drop us an email at with the names of the Spaces and we will migrate them for you. Here's more about Managing Spaces in a Business Plan. Once you upgraded to the Business plan, you can create new Spaces under your Business Team. If none of the above helps and you have a successful charge for a subscription, please contact our support at subscribed to the Business plan, but my Spaces are asking me to upgrade to Proīusiness features, such as Custom Domains and Advanced Analytics, are only available in Business spaces. If you're in a shared space whose creator does not have a Pro subscription, your Pro tier won't be enabled. Pro features will only be available in Spaces you own.TIP: To check what is the email assigned to your Craft account go to Profile > Preferences > My Account, in any of the Craft Apps. Apple could have assigned a Private Relay e-mail for your Craft account if you had Hide My Email enabled when you first created your Craft account.Please make sure you are signed in with the same account you used to subscribe and using the same login method (e.g.If you subscribed and still don't have access to Pro features in one or any of the Craft apps: I have a Setapp subscription and would like to continue using Craft through Setapp I applied for an Education License but still did not receive a response I have an Education License but don’t know where to use it I signed up for the 14-day free trial of the Pro plan via the App Store, but it seems that my account was charged the full amount. I purchased my subscription to a different account I purchased a subscription through the App Store, but Craft still didn't recognize my purchase I upgraded to the Business plan, but my Spaces are asking me to upgrade to Pro Pro Tier is not available on one or any of my devices
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